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Documentation
Everything you need to run AI benchmarks, read your report, and improve how AI represents your company.
Getting started
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Getting started with KnitKnot
What KnitKnot does, how the benchmark → report → fix loop works, and what to expect in your first week.
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Run your first benchmark
Check your company profile, competitors, and prompt library, then start a run and follow it live.
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Read your report
What the AI Presence Score means, how to read wins and losses, and how to drill from a headline number to the exact AI response behind it.
Core concepts
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The AI Presence Score
How the 0–100 score is composed, what visibility and win rate measure, and why the trend matters more than any single reading.
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Subjects — brands and products
How KnitKnot models your brand and its products separately, and why a multi-product company needs both.
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The prompt library
Where evaluation prompts come from, why they persist across runs, and how to curate them.
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Runs and scoring
What happens during a benchmark run — real AI responses, claim-level scoring, and evidence you can audit.
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Issues and playbooks
How benchmark gaps become persistent issues, how playbooks turn them into content actions, and how later full benchmarks measure change.
Guides
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Manage your prompt library
How to add, generate, star, and archive the evaluation prompts every benchmark runs — and why a stable library keeps your score comparable over time.
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Manage competitors
How to add and remove the competitors AI compares you against, why the set matters more than its size, and what happens when you add one.
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Benchmark products separately
How to add a product so it gets its own prompts, competitors, and report section — and how per-product results roll up under your brand.
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Run and schedule benchmarks
How to trigger a benchmark manually, put it on a recurring schedule, and read benchmarks as the periods that drive your score trend.
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Share your report
How to publish a report to a public link anyone can open, and how the shared page relates to the report you see in the console.
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Connect to your AI tools (MCP)
How to reach your KnitKnot workspace from Claude, ChatGPT, or any MCP-capable client — so you can query your benchmark and act on it without leaving your assistant.
Reference
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Metrics reference
Exact definitions of every number in your report — AI Presence Score, coverage, visibility rate, win rate, and sentiment — and how each is computed.
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Engines
The four AI engines every benchmark runs through, how responses are captured, and why the model version is recorded on each one.
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Glossary
Quick definitions of the core KnitKnot terms — subject, prompt, run, evaluation, issue, playbook, and the rest — each linked to a fuller explanation.