Terms of Service
Last updated: May 13, 2026
1. Acceptance
By using KnitKnot (the "Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.
2. Description
KnitKnot is an AI Presence Management platform. We run comparison prompts against AI models (ChatGPT, Claude, Perplexity, Gemini) on your behalf, analyze the results, and provide reports on how those models represent your company relative to competitors.
3. Accounts
You may need to create an account to use the Service. You are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate information.
4. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to reverse-engineer, decompile, or gain unauthorized access to any part of the Service.
- Resell or redistribute access to the Service without written permission.
- Use the Service to generate misleading or deceptive content.
- Interfere with the Service's infrastructure or other users' access.
5. Your data
You retain ownership of all data you provide (company names, competitor names, benchmark configurations). You grant us a limited license to process that data to provide the Service. Benchmark results are yours.
6. AI model outputs
KnitKnot queries third-party AI models on your behalf. We do not control the outputs of those models. Benchmark results reflect the AI model's response at a point in time and may change. We make no guarantee about the accuracy or completeness of AI model outputs.
7. Intellectual property
The KnitKnot platform, its design, logos, and underlying technology are the property of KnitKnot. You may share public benchmark reports as provided by the Service. You may not scrape, copy, or reproduce the Service's interface or underlying data structures.
8. Disclaimers
The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted access, specific results, or that the Service will meet your particular needs.
9. Limitation of liability
To the maximum extent permitted by law, KnitKnot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Changes
We may update these terms from time to time. Material changes will be communicated via email or a notice on the Service. Continued use after changes constitutes acceptance.
11. Contact
Questions about these terms? Reach us at hello@knitknot.ai.