# Zayo: products, competitors, and capabilities in Enterprise network connectivity > Zayo sells several network services. This record scopes the comparison to dedicated internet access, where route, site coverage, and contract terms matter. This public-research preview is not demand-ranked or a vendor recommendation. Canonical: https://knitknot.ai/dossiers/zayo/ Author: KnitKnot Research Research basis: Public product research Published: 2026-09-15 Last verified: 2026-09-21 ## Products and scope | Product | Type | What it does | Audience | Source | | --- | --- | --- | --- | --- | | Zayo Dedicated Internet Access | Business internet connectivity service | Provides dedicated internet access as part of Zayo’s fiber and network-connectivity portfolio. | Enterprise network and infrastructure teams | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | ## What buyers evaluate These are editorial buyer questions selected from public product research on Zayo, each answered from the source listed below it. They are not demand-ranked. ### Is dedicated internet access a Zayo product? Zayo lists Dedicated Internet Access in its network-connectivity portfolio. Topic: Service. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ ### What kind of circuit reaches a site? Zayo’s technical overview describes symmetric dedicated bandwidth over fiber or Ethernet, with static or default routing for single-site internet access. Topic: Handoff. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/resources/dedicated-internet-access-technical-standards-and-details/ ### Can a site choose a capacity tier? Zayo lists 100 Mbps through 100 Gbps and says it guarantees bandwidth levels; a quote must establish which speeds are available at the site. Topic: Bandwidth. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ ### Can buyers check a specific site’s availability? The public product page describes the service, but site availability and route details need a Zayo quote. Topic: Fit. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ ### Can a network team see route and utilization? Zayo says its customer portal shows route maps and utilization, backed by its network operations center. Topic: Visibility. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/services/network-connectivity/ ### Is DDoS protection included in DIA? Zayo describes DDoS Protection as an overlay service, so buyers should check whether it is in the quoted package. Topic: Security. Product scope: Zayo Dedicated Internet Access. Source: https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ ## Capabilities | Capability | Buyer job | Detail | Product scope | Source | | --- | --- | --- | --- | --- | | Dedicated internet access | Connect enterprise sites | Offers business internet connectivity over Zayo’s network. | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | | Symmetric circuit | Match access design | Describes dedicated symmetric bandwidth over fiber or Ethernet for single-site access. | Zayo Dedicated Internet Access | https://www.zayo.com/resources/dedicated-internet-access-technical-standards-and-details/ | | Capacity tiers | Size the connection | Lists speeds from 100 Mbps to 100 Gbps, subject to site qualification. | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | | Customer portal | Inspect network use | Describes route-map and utilization visibility. | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/ | | Network operations support | Monitor connectivity | Zayo describes fault detection, automatic rerouting, and a 24×7 Network Operations Center. | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | ## Buyer committee | Persona | Purchase role | Outcome | Buying trigger | Product scope | Source | | --- | --- | --- | --- | --- | --- | | Enterprise network lead | Likely evaluator | Choose connectivity for business sites | A site needs dedicated capacity or a network refresh | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | | Infrastructure architect | Likely technical evaluator | Check network design and service fit | An application needs a defined connectivity path | Zayo Dedicated Internet Access | https://www.zayo.com/services/ | | IT procurement lead | Likely commercial reviewer | Confirm coverage and contract terms | Multiple carriers or locations must be compared | Zayo Dedicated Internet Access | https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ | ## Competitor map | Company | Competing product | Product scope | Overlap | Why it belongs | Source | | --- | --- | --- | --- | --- | --- | | Lumen | Lumen Dedicated Internet Access | Zayo Dedicated Internet Access | Dedicated business internet access | Both sell dedicated internet connectivity for business sites; coverage and service terms must be checked by location. | https://www.lumen.com/en-us/services/dedicated-internet-access.html | | [Cogent](https://knitknot.ai/dossiers/cogent/) | Cogent Dedicated Internet Access | Zayo Dedicated Internet Access | Dedicated business internet access | Both sell dedicated internet access over fiber networks. | https://www.cogentco.com/en/products-and-services/internet/dedicated-internet-access | ## How to read this dossier - This is a public-research preview. The questions are editorial, not selected or ranked using KnitKnot demand data. - Product and capability descriptions are based on public Zayo pages and have not been independently audited. - The competitor map shows overlapping purchase jobs, not a ranking, feature parity claim, or recommendation. - Buyer roles marked likely are editorial hypotheses based on the functions the product addresses; purchase authority has not been verified. - This is a dated snapshot. Product packaging and competitor scope can change. ## Sources - Zayo product site: https://www.zayo.com/services/network-connectivity/dedicated-internet-access/ (product scope and stated audience; publisher: Zayo) - Product evidence: www.zayo.com: https://www.zayo.com/resources/dedicated-internet-access-technical-standards-and-details/ (the linked product, buyer-job, role, or competitor-overlap claim; publisher: Zayo) - Product evidence: www.zayo.com: https://www.zayo.com/services/network-connectivity/ (the linked product, buyer-job, role, or competitor-overlap claim; publisher: Zayo) - Product evidence: www.zayo.com: https://www.zayo.com/services/ (the linked product, buyer-job, role, or competitor-overlap claim; publisher: Zayo) - Product evidence: www.lumen.com: https://www.lumen.com/en-us/services/dedicated-internet-access.html (the linked product, buyer-job, role, or competitor-overlap claim; publisher: www.lumen.com) - Product evidence: www.cogentco.com: https://www.cogentco.com/en/products-and-services/internet/dedicated-internet-access (the linked product, buyer-job, role, or competitor-overlap claim; publisher: www.cogentco.com) ## Editorial note KnitKnot is not affiliated with Zayo. This page is a sourced research record, not a product review, endorsement, or purchasing recommendation. Send corrections to max@knitknot.ai.